To sign up for our newsletter please click here. We will send our newsletter to inform you of new styles, special events, and announcements.
By becoming a registered user at Citizens of Humanity, you will have access to check on the status of your order, as well as create your own profile. This will allow you to store your friends' and family's addresses for a quick and easy checkout when sending them a gift.
If for any reason we find something suspicious regarding your order, our customer representative will contact you to verify your information.
If for any reason you need to change or cancel after placing the order, please contact our Customer Service Department 1 (323) 923-1250 as soon as possible. We will try our best to accommodate your needs if your order has not yet shipped. If your order has been processed and is ready to ship, we may not be able to adjust or cancel your order. Please click here and follow the return process to exchange or receive a refund.
We accept Visa, Master Card and American Express. PayPal will be available at a later date.
Yes, your credit card will be charged immediately. You will receive an email confirming your order and another one when your item has been shipped.
Citizens of Humanity offers free standard shipping and returns. Shipping fee includes handling fee.
|Ground (5-7 Business Days)||Two Business Day||Next Business Day|
Currently Citizens of Humanity will only be shipping within the United States. International shipping will be available at a later date.
No, we do not ship to P.O. boxes or APO/FPO addresses.
Orders will be shipped out same day if orders are placed Monday - Friday before 1 PM (Pacific Time). Orders placed on weekends or after 1 PM (Pacific Time) will be processed next business day. Please note: for customer protection, all orders are subject to review and delay may occur. Please take into consideration weekends and holidays when selecting delivery date. Please add up to 3 business days if you have requested alterations.
To check on the status of your order please log into your account here. Once your order has been shipped we will send you an email confirmation with your tracking information.
Yes we do offer gift cards. Send your friends and family a Citizens of Humanity gift card. Your special someone will receive a gift card and a handwritten note. Please click here to purchase a gift card.
Please click here to read our terms and conditions.